Nugget 2: If everything is urgent then nothing is urgent
I don’t know why I’m even explaining this, it even appears in Disney movies for heavens sake but still it seems to be needed to be said,
You cannot have everything be high priority. It’s just stops things from being delivered, For every given set of tasks you have a limited set of resource, grow up and assign a set of priorities, Yes we know that you’re getting pressure from above, but the point of being a manager involves managing priorities, Don’t chop and change them, manage expectation, Don’t over promise and you will get better deliverables! (I sure as hell am guilty of this and often have to have a stern word with my self for rolling over and just wanting to please)
Disclaimer: As always these posts are not aimed at anyone client or employer and are just my personal observations over a lifetime of dealing with both management and frontline associates.